Effective date: October 13, 2026
Who we are
This Privacy Policy explains how Stigma Shift LLC (“Stigma Shift,” “we,” “us”) collects, uses, and shares personal information through stigmashift.org. Contact: info@stigmashift.org or Stigma Shift LLC, 3355 S Stevens Rd, Camp Verde, AZ 86322.
Information we collect
When you buy merchandise
Your name, email address, billing and shipping address, optional phone number, the items you order, and any order notes you add.
When you enroll in a program, such as the Founding Cohort
Your name, email address, country, phone number, preferred contact method, an optional personal-development goal you choose to share, and your confirmations that you are 18 or older, understand the program scope, and agree to the participation terms. We do not ask for medical diagnoses or detailed trauma histories. Please do not include health or medical details in the optional goal field.
When you complete a form
- First Access list and waitlist: first and last name, email, phone, and an optional note about what you hope to shift.
- Contact and booking requests (the “Book Shaun” form): name, email, optional phone, what you are reaching out about, organization, city or location, event or preferred date, and your message. We email you a short confirmation that your message was received.
- Giveaways or other forms we run from time to time: the information that form asks for.
Form submissions are stored in our website database. Our form system is set not to record your IP address with form submissions.
When you comment
If you leave a comment, we collect the name, email, and website you enter, along with your IP address and browser information to help detect spam. If avatars are enabled, an anonymized string created from your email address may be sent to the Gravatar service to check whether you have a profile picture.
Order security information
When you place an order, our store records your IP address and browser information with the order to help prevent fraud and resolve payment disputes.
Payment information
Program payments are processed by Stripe, and merchandise payments by PayPal. You enter card or account details directly into fields or pages provided by these processors; we do not store full card numbers on our website. We receive confirmation of your payment and the payment method used.
Emails we send
- Administrative emails are sent because you placed an order, enrolled in a program, or contacted us. They include order and payment confirmations, refund notices, program schedules, venue and date confirmations, important program updates, and replies to your inquiries. These are part of providing the service you requested.
- Marketing emails, such as our newsletter, are sent only if you choose to subscribe. Buying merchandise, enrolling in a program, or contacting us does not automatically subscribe you to marketing emails. Every marketing email includes an unsubscribe link.
Cookies and similar technologies
- Store cookies: keep track of your cart and checkout session.
- Login cookies: used only by site administrators who sign in.
- Comment cookies: if you choose, remember your name and email for future comments.
- Payment provider scripts: Stripe and PayPal may set their own cookies or collect device information to process payments and prevent fraud.
We do not use advertising pixels, cross-site tracking, or third-party analytics on this site.
Third-party services we use
These providers process information on our behalf or load content on our pages. Their own privacy policies govern how they handle information.
- Stripe: processes program payments.
- PayPal: processes merchandise payments. PayPal's checkout script loads on our pages, so your browser connects to PayPal when you visit.
- Printful: produces and ships all Stigma Shift merchandise and receives your name, shipping address, and order details.
- Mailchimp: sends our marketing newsletter to people who subscribe.
- Google Fonts: provides the typefaces on our pages, so your browser connects to Google servers when you visit.
- Google reCAPTCHA: protects our site login page from automated abuse.
- Google Drive: stores our website backups in a private account that is not publicly accessible. Backups include the website database, which contains order, enrollment, and form records.
- InMotion Hosting: hosts the website and its database.
- Our email provider: delivers order confirmations and form notifications sent from info@stigmashift.org. Copies of emails the site sends are logged in our website database for 14 days and then deleted automatically.
How we use information
- To process orders, payments, shipping, and refunds.
- To enroll you in programs, confirm schedules and venues, and contact you using your preferred method.
- To respond to inquiries and booking requests.
- To send marketing emails only to people who subscribed.
- To keep the site secure and prevent spam and fraud.
- To keep business, tax, and accounting records.
How we share information
We do not sell personal information for money. We share it with the service providers listed above as needed to run the site, process payments, deliver orders and emails, store backups, and keep the site secure. We may also disclose information when required by law, to protect our rights or the safety of others, or as part of a sale or transfer of the business.
How long we keep information
We keep personal information only as long as needed for the purposes above. We review these periods from time to time and may keep information longer where the law requires.
- Orders and payment records: 7 years, or longer if legally required.
- Program enrollment answers (phone, contact preference, optional goal, and confirmations): 1 year after the program ends, unless needed longer to resolve a dispute or meet a legal obligation.
- First Access and waitlist entries: up to 2 years. You can ask to be removed at any time.
- General and booking inquiries: 2 years.
- Sent-email logs: 14 days.
- Comments: while the comment remains published.
- Website backups: about 30 days. Database backups are made daily and the 30 most recent are kept; file backups are made weekly and the 4 most recent are kept. Backups are stored in a private Google Drive account, and copies are removed from our web server after upload.
Your choices and rights
- Unsubscribe from marketing emails at any time using the link in any marketing email.
- Ask to see, correct, or delete the personal information we hold about you, or to be removed from the First Access list or waitlist, by emailing info@stigmashift.org. We may need to keep some records, such as order and payment records, where the law requires it.
- You can leave optional fields, such as the personal-development goal, blank.
Children
Our coaching programs are for adults 18 and older, and this website is not directed to children.
Security
We use reputable service providers and limit who can access the information we collect, but no website or online service is completely secure.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it last changed.
Contact
Email info@stigmashift.org, or write to Stigma Shift LLC, 3355 S Stevens Rd, Camp Verde, AZ 86322.